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How to File Complain Against Hospital in India?

Praveen Kumar
Praveen Kumar
  • Apr 24, 2019
  • 10 min to read
How to File Complain Against Hospital in India? Kumar

How to file a complaint against a hospital in India? A hospital is a health care institution providing patient treatment with specialized medical and nursing staff and medical equipment. But it is not always about "health care," for a few hospitals, it is a business plan.  Medicine is a noble profession, and a practitioner must keep in his task a reasonable degree of skill and knowledge and must exercise a reasonable degree of care. Neither the highest nor a very low degree of care and competence, judged in the light of the particular circumstances of each case, is that the law requires. Though hospitals are often on the hook for incompetent care provided by employees like nurses and medical technicians, they usually are not responsible for a doctor's medical malpractice. In cases of malpractice, legal action against hospitals negligence can be taken. Shall we hire a lawyer to sue hospital?

Negligent only if the medical practitioners do not observe the following: (cases where the lawyer to sue hospital)

  1. Damage to an organ due to negligence.

  2. Wrong treatment due to an incorrect diagnosis.

  3. Money receipt or prescription or discharge summary or test reports when not provided.

  4. When a treatment is not chosen as accepted and established in medical norms /as per medical research/available medical literature.

  5. The hospital can also be negligent if it is a case of non- availability of an oxygen cylinder either if the hospital has failed to keep available a gas cylinder or because the gas cylinder was found empty.

In all above mentioned cases a lawyer to sue hospital is valid. You can hire a lawyer to sue hospital as if you've been in extreme loss or endangered your life or your loved one's life. So, you can hire a lawyer to sue hospital to take legal action against hospital negligence in those situations, which is one of the scenarios mentioned above. The lawyer to sue hospital will make it upto your loss somehow.  

(this article discusses when a lawyer to sue hospital)

Indian society is experiencing a growing awareness regarding a patient's rights. This trend is discernible from the recent spurt in litigation concerning medical professional or establishment liability, claiming redress for the suffering caused due to medical negligence, vitiated consent, and breach of confidentiality arising out of the doctor/hospital-patient relationship. In such cases complaints against hospitals can be filed.

 

How to file a Complaint Against a hospital in India (different ways):

  1. Charging extra fees for any medical treatment.

  2. Treating any patient carelessly.

  3. Not giving the required medication or equipment necessary for proper medical treatment.

  4. Providing false hope and expectations.

  5. Giving the wrong medicines or injections.

  6. Providing wrong information or false information regarding the disease or the medical problem. 

  7. Complaints about drug errors

  8. Complaints about unnecessary or inappropriate surgery treatment

  9. Complaints about not getting treatment after condition changed

  10.  Complaints related to getting discharged from the hospital too soon

  11.  Complaints about incomplete discharge instructions and arrangements

  12.  Complaints about improper care or unsafe conditions

  13.  Complaints about hospital conditions

There are many cases in which one can file a complaint against the whole hospital. It depends on which category the case belongs to. Patients and their families, weakened by grief and financial pressure, are lured by big corporate hospitals with this money, and sometimes they even accept it. 

(this article discusses how to file a complaint against a hospital in India?)

Criminal Negligence

Section 304A of the Indian Penal Code, 1860, states that whoever causes the death of a person, by any rash or negligent act not amounting to culpable homicide, shall be punished with imprisonment for two years, or with a fine or both.

Consumer Protection Act

In the case of the Indian Medical Association vs. V.P. Shantha and Ors. (1995), the Supreme Court has held that service rendered to a patient by a medical practitioner (except where the services are provided free of charge to a patient), by way of consultation, diagnosis and treatment, both medicinal and surgical, fall under the ambit of the Consumer Protection Act, 1986.

The Medical Council of India (MCI) is a statutory body who shoulders the responsibility of establishing and maintaining high standards of medical education and recognition of medical qualifications in India. Find information about the Council, office bearers, organizational chart, acts, rules, amendments, etc. Anybody can complain or send a suggestion to the Medical Council of India (MCI). Or take legal action against hospital negligence.

The person who wants to file a complaint against any hospital can also send a mail to MCI or can also fill the required form available on their website. 

Steps to take legal action against hospital negligence( or how to file a complaint against a hospital in India):

At some point or the other, the hospital might make an offer to settle the case. So, it is crucial for the patient to determine the value of his case. The patient should, then, consider all possible losses and harm that is stemming from the malpractice, including, past and future medical expenses, losses in wages, pain and suffering, etc. Many states require the patients to jump through a few hoops before finally filing legal action against hospital negligence. These requirements vary from state to state. A patient may have to file an affidavit of merit attested by a qualified medical expert that states the plaintiff has a valid case. In order to take legal action against the hospital negligence( or how to file a complaint against a hospital in India).

 

 

(this article discusses how to file a complaint against a hospital in India?)

 

Praveen Kumar
Praveen Kumar

An Independent Practising in various lower courts and High Court, catering to the needs of clients in various kinds of Litigations, available for Legal Advice, Filing Civil Suits, Drafting for various Applications and Needs of clients, and also High Court practice. Banking, Insolvency, Family Court, Corporate Affairs and Laws.

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Sophie Asveld

February 14, 2019

Email is a crucial channel in any marketing mix, and never has this been truer than for today’s entrepreneur. Curious what to say.

Blog Comment
Sophie Asveld

February 14, 2019

Email is a crucial channel in any marketing mix, and never has this been truer than for today’s entrepreneur. Curious what to say.

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